Before talking about automating anything, we review how a client finds and contacts you: your website, your Google Business Profile, your social media and your WhatsApp. Below is the start of the report for a sample clinic. We'll show you yours, with your data, on the call.
Fictional clinic: the name and figures are made up
41out of 100
Digital presence audit · website, Google, social media and directories
Good reputation, but new patients can't book an appointment when it suits them
4.6 stars on Google and a well-rated team. What's failing is the step between a patient finding you and getting an appointment.
4,6★on Google, 84 reviews
114 hout of 168 a week with no one answering
0ways to book without calling
3different opening hours depending on the channel
Score by area
Website and experience58
Google and SEO44
Social media35
Booking and contact18
Follow-up and reviews22
Reputation78
Data consistency30
One of the issues found
High priority
Appointments can only be booked by phone, and during opening hours
The website has a call button and a WhatsApp button that reception answers when they can. Someone looking for a dentist on a Sunday books with the first clinic that lets them.
How to fix it: online booking connected to the calendar and an automatic WhatsApp reply out of hours.
The rest of the report, with your business's data
We'll show you on a 20-minute call. Free and no strings attached.
7 more issues, by priority
High priority: XX. Medium: XX. Low: XX.
7 more issues, by priorityWhat is costing you clients today and how to fix it
Hours with no one answering
Open: XX h. No one answering: XX h out of 168.
Hours with no one answeringWhen people look for you and nobody replies
Client journey
Google → website → WhatsApp → booking: XX steps, XX gaps.
Client journeyFrom the first click to the appointment, step by step
Details that don't match
Opening hours: XX. Phone: XX. Prices: XX.
Details that don't matchWhat changes depending on where the client looks
Your competitors
Rating: XX. Reviews: XX. Online booking: XX of XX.
Your competitorsHow you look next to businesses in your area
Copy kit
Google profile: XX. Bio: XX. Replies: XX.
Copy kitReady-to-use texts you can put up today
Your WhatsApp, answering on its own
Saturday, 22:47. Message → reply → booking.
Your WhatsApp, answering on its ownA demo with your business's details
How much slips away each month
Clients lost: XX. Per month: XX €.
How much slips away each monthAn estimate in euros